Privacy Policy

Effective Date: January 1, 2026 

1. Introduction 

J&J Security (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or SMS/text messaging. 


2. Information We Collect 

We may collect the following types of information: 

Personal Information: 

  • Name 
  • Phone number 
  • Email address 
  • Service or billing address 
  • Account or service details 
  • Any information you voluntarily provide when contacting us 


Messaging Information: 

If you opt in to receive SMS/text messages from us, we may collect: 

  • Mobile phone number 
  • Message content 
  • Date, time, and interaction data related to messages 


3. How We Use Your Information 

We use your information for legitimate business purposes including: 

  • Providing and managing security and monitoring services 
  • Responding to customer inquiries and service requests 
  • Sending service notifications, appointment reminders, and account updates - Communicating via SMS regarding services and account information 
  • Improving our services and customer experience 
  • Maintaining system security and preventing fraud 


4. SMS/Text Messaging

If you consent to receive SMS messages from J&J Security: 

  • Messages will be for service and account-related purposes only 
  • Message frequency may vary 
  • Message and data rates may apply 
  • You may opt out at any time by replying STOP 
  • For assistance, reply HELP or call 386-789-5555 


SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. 


5. No Sharing or Selling of Personal Information 

J&J Security does not sell, rent, or share personal information with third parties for marketing or promotional purposes. 

We may share information only when necessary to: 

  • Provide services you requested 
  • Work with trusted service providers (such as secure messaging platforms like Twilio) - Comply with legal obligations 
  • Protect our rights and prevent fraud 


6. Data Security 

We implement appropriate safeguards to protect your personal information from unauthorized access or disclosure. 


7. Data Retention 

We retain personal information only as long as necessary to provide services and meet legal obligations. 


8. Your Privacy Rights 

You may request access, correction, or deletion of your personal information and opt out of communications at any time. 


9. Contact Information 

J&J Security 

Website: https://jandjsecurity.com 

Phone: 386-789-5555 


10. Updates to This Policy 

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.